EN IT

Payments

Payment methods are the ways a customer can pay for the ordered products.

The customer chooses a payment method from the cart to calculate any fee cost and during checkout to select the method with which to pay for the products being ordered. Once the order is placed, if the method provides for it, they can proceed with payment on the bank or payment provider site.

After payment, they will return to the order confirmation page where they will be informed of the transaction outcome and, in case of a negative outcome, and only for payment methods that allow it, they can proceed with payment again.

In the admin you can add all traditional payment methods not directly connected to the store, such as bank transfer, cash on delivery, and bank receipt.

Create a traditional method (cash on delivery, bank transfer, etc.)

  1. Go to the Settings section.
  2. Go to the Payments subsection.
  3. Click New Method.
  4. Click Proceed.
  5. Enter the payment method name as it will be visible to customers, for example Bank transfer, Cash on delivery, etc.
  6. Set the minimum and maximum payable amount and any payment fee as desired.
  7. Click Add.

Once a payment method is created, customers can select it to pay for orders.

The following table lists the information you can configure:

Field Description
Name Payment method name
Description Description shown to the customer when choosing the payment method
Instructions to make the payment Instructions shown to the customer after placing the order. They explain how to proceed with payment
Minimum payable amount Minimum amount that can be paid with this payment method. If the order amount is lower, the method will not be available for selection.
Maximum payable amount Maximum amount that can be paid with this payment method. If the order amount is higher, the method will not be available for selection.
Payment fee Fee that will be added to the total order cost
Payment is made on delivery Indicates that payment will be made upon delivery. Payment-on-delivery methods can be associated in the admin with shipping methods. This is usually used for Cash on delivery.
Visible in store Indicates that the payment method is visible in the store and therefore selectable by customers for payment.

Edit a payment method

  1. Go to the Settings section.
  2. Go to the Payments subsection.
  3. Select the payment method you want to edit.
  4. Edit the fields as desired.
  5. Click Save.

Delete one or more payment methods

  1. Go to the Settings section.
  2. Go to the Payments subsection.
  3. Select the checkbox to the right of the payment methods you want to delete.
  4. Click Delete. A new confirmation window will open.
  5. Verify you selected the correct methods and select OK.

In addition to payment systems not directly connected to the store, you can add payment methods based on systems you have agreements with. Open2b lets you choose among more than 30 payment systems, available as add-on modules, including PayPal.

Set the primary payment method

The selected method, if available or compatible with the products in the customer's cart, will be the first one displayed.

  1. Go to the Settings section.
  2. Go to the Payments subsection.
  3. Click the checkbox to the left of the payment method you want to set as primary. A new confirmation window will open.
  4. Click OK.

PayPal

PayPal lets you receive payments by credit card, including the Postepay card, and directly from the customer's PayPal account.

To receive payments with PayPal you must open a PayPal Business account. The account is opened online directly on the PayPal site. Once the account is activated, you must create a PayPal-based payment method in the Open2b admin.

Create a PayPal-based payment method

  1. Go to the Settings section.
  2. Go to the Payments subsection.
  3. Click New Method.
  4. Select Through the following system I have an agreement with.
  5. Scroll the list of payment systems and select PayPal.
  6. Click Proceed.
  7. Enter the name of the payment method as it will be visible to customers.
  8. Under Account email enter the email address of your PayPal account.
  9. Under Primary email enter the primary email address of the PayPal account if different from the previous one.
  10. Click Add.

Once a PayPal-based payment method is created, customers can select it to pay for orders. Payments will be credited directly to your PayPal account and later, if you wish, you can transfer them to your bank account.

Stripe

Stripe lets you receive payments by credit card. The account is opened online directly on the Stripe site.

Once the account is opened, you need to create an API key:

  1. Enter the Stripe dashboard.
  2. Click Developers in the top right.
  3. In the left Developers menu, click API keys.
  4. Click the Create restricted key button.
  5. In the Key name field enter a name for the new key, for example My online store.
  6. On the PaymentIntents row, click the first Write item (under Permissions).
  7. On the Webhook Endpoints row, click the first Write item (under Permissions).
  8. Click the Create key button. An overlay window will open with the newly created key.
  9. Click the key to copy it, then paste it somewhere to use later.
  10. Click the Done button to return to the API keys page.
  11. Under Publishable key click the key, under the TOKEN column, to copy it, then paste it somewhere to use later.

Once you have completed the steps above, you will have the two keys that must be entered into the new Stripe-based payment method to create in the Open2b admin.

Create a Stripe-based payment method

  1. Enter the Open2b admin.
  2. Go to the Settings section.
  3. Go to the Payments subsection.
  4. Click New Method.
  5. Select Through the following system I have an agreement with.
  6. Scroll the list of payment systems and select Stripe.
  7. Click Proceed.
  8. Enter the name of the payment method as it will be visible to customers.
  9. Under Publishable key enter the publishable key.
  10. Under Restricted key enter the key created earlier.
  11. Click Add.

Once a Stripe-based payment method is created, customers can select it to pay for orders. Payments will be credited directly to your Stripe account.

Other payment systems

PayPal is one of more than 30 online payment systems available with Open2b.

To choose a payment system that allows you to receive card payments, debit cards, etc., first ask your bank which online payment system they provide. Using the system provided by your bank allows you to receive payments directly into your account without intermediaries. You can consider other systems if you are looking for lower management and commission costs.